FAQs
Prints & Paper
Are your prints AI-generated?
Are your prints AI-generated?
No. Our Lipstick, Wine & Friends prints are designed using typography, layout, colour and good old-fashioned graphic design, with no AI-generated images. Every saying is our own, usually invented somewhere between the second glass and the third bad decision.
AiLF uses different methods depending on the project, and some photography and other artwork may be digitally enhanced or AI-assisted. AI is one tool in the box, not the whole box.
What paper do you print on?
What paper do you print on?
Museum-quality art paper: a heavyweight 200gsm Enhanced Matte Art paper, printed giclée with pigment-based archival inks.
The matte finish means no glare, so it looks just as good in a sunny hallway as it does in a candlelit corner. The colours won't fade indoors. Unlike some of the opinions on it.
All the nerdy details live on our Print Quality & Delivery page.
What sizes do you do?
What sizes do you do?
Every print comes in three sizes:
- A4 (21 × 29.7 cm): £17.99
- A3 (29.7 × 42 cm): £24.99
- 50 × 70 cm: £39.99, for the wall that needs telling
Those are unframed prices. They all fit standard A4, A3 and 50 × 70 cm frames, which you'll find practically everywhere.
Framed or unframed?
Framed or unframed?
Your call. Every print comes unframed or framed and ready to hang. Framed prints deliver to the UK and Europe only for now.
Framed prints come in a Classic solid wood frame with a satin-laminated finish, in black, white, natural or antique gold. The frame has a 20 mm face, is 22 mm deep and has a Perspex glaze, with no mount. The size you choose is the artwork size, and the frame adds about 2 cm on each side.
Framed prices: A4 £59, A3 £75, 50 × 70 cm £105. Hammer and nail not included. We're not animals, but we're not coming round either.
Is your work original?
Is your work original?
Yes. Every saying is our own and every design is made by AiLF. Nobody else's Pinterest board was harmed in the making of these prints.
All artwork, designs and branding belong to AiLF, so please don't copy them or use them commercially without asking. Sharing a photo of one on your wall, though? Always welcome. Tag @ailfsworld.
Are your prints made to order?
Are your prints made to order?
Yes. Nothing sits in a warehouse gathering dust or judging anyone. Each one is printed to order, just for you, by our professional print partner, at the print studio nearest to you. Freshly made, like a good cake, only less likely to be eaten.
Printing usually takes 1–3 working days. Framed prints can take a little longer at busy times.
Delivery
Is delivery free?
Is delivery free?
In the UK, yes. Free tracked delivery on every UK order, prints and framed prints, however small. One print? Free. A whole gallery wall? Also free, and quite frankly, good for you.
Where do you deliver, and what does it cost?
Where do you deliver, and what does it cost?
Unframed prints go further than most of us on a Friday night:
- United Kingdom: free tracked delivery.
- Europe (Ireland, France, Germany, the Netherlands, Belgium, Luxembourg, Austria, Spain and Italy): £5 tracked delivery per order.
- USA and Canada: £6.99 tracked delivery per order, or free on orders over £60.
- Australia: £8 tracked delivery per order.
Framed prints are homebodies, for now:
- United Kingdom: free tracked delivery.
- Europe (same countries as above): £8 tracked delivery per order.
- USA, Canada and Australia: not available just yet, sorry. Frames and long-haul flights don't get on. Unframed prints travel there happily, though.
If your order has both, the print and framed delivery charges are added together, and they may arrive in separate parcels. The exact charge always shows at checkout before you pay, so there are no nasty surprises (we save those for the sayings).
Orders sent from the UK to countries outside the UK may pick up customs duties or import taxes on arrival, and those are paid by the customer. If your country isn't listed, we can't deliver there just yet, but email us and we'll let you know when we can.
How long will it take to arrive?
How long will it take to arrive?
Printing usually takes 1–3 working days. After that, delivery usually takes:
- UK: 1–3 working days
- Europe: 1–6 working days
- USA and Canada: 1–5 working days
- Australia: 2–10 working days
These are estimates and things can slow down at busy times (looking at you, December). We'll email you a tracking link as soon as it's on its way.
Full details are in our shipping policy.
Can I send it straight to the lucky person?
Can I send it straight to the lucky person?
Yes. Just pop their address in as the delivery address at checkout. Then sit back and take full credit.
Do you gift wrap?
Do you gift wrap?
We don't offer a gift-wrapping service, but we did go and design our own Lipstick, Wine & Friends wrapping paper: 3 sheets, each 50 × 70 cm, covered in twenty of our sayings, for £16.99. The gift is nice. The paper is the bit they'll remember.
Buy it with an unframed print and you get money off the paper automatically (see Offers below).
What if my print arrives damaged?
What if my print arrives damaged?
First, deep breath. Then email hi@ailf.ai as soon as you can with your order number and photos of the print and its packaging. If it arrives damaged, has a printing fault or isn't what you ordered, we'll put it right with a free replacement or a refund.
Changed your mind? Because everything is printed to order, please email us first. Everything you need to know is in our refund policy, and your statutory rights are unaffected.
Can I cancel my order?
Can I cancel my order?
If you get in touch quickly, probably. If your order hasn't gone into production yet (usually within a few hours of ordering), we'll cancel it and refund you in full. Once printing has started we can't, because your print is already being made. Email hi@ailf.ai as soon as possible.
Offers
Do you have any offers?
Do you have any offers?
We do, and there's no code to remember (you've got enough on).
Mix and match: buy 2 prints and save 10%, buy 3 and save 20%.
It works on any of our single art prints, in any saying, style or size, framed or unframed. The discount comes off automatically in your basket. One for her, one for her sister and one you'll "accidentally" keep. That's 20% off, and we won't tell anyone.
Is there a deal on prints and wrapping paper?
Is there a deal on prints and wrapping paper?
Yes. Buy an unframed print with our wrapping paper and you get money off the paper automatically: £2.99 off with an A4 print, £3.99 off with an A3 and £4.99 off with a 50 × 70 cm.
Our offers can't be combined with each other, so if your basket qualifies for more than one, only one of them is applied.
Do you do gift sets?
Do you do gift sets?
We do, for anyone who can't choose (completely fair). Our gift sets are three prints already picked to get along on a wall: £39.99 for a set of three A4 prints, £49.99 for A3 and £69.99 for 50 × 70 cm.
Sets are already priced as a set, so the mix-and-match discount is for single prints.
About AiLF
What is AiLF, anyway?
What is AiLF, anyway?
AiLF stands for Artificial Intelligence Life Form. It's an independent music and art project founded by British songwriter Susan Heslington: original songs, cheeky art prints and a slightly overactive imagination. No spinal surgery involved.
Where can I listen to the music?
Where can I listen to the music?
Right here. AiLF makes music across three worlds: Tea & Cake (nostalgia and the little moments), Soul & Vintage (Motown warmth and sounds from another era) and Beautifully Unhinged (louder, stranger and considerably less sensible).
Or browse every release on our music page. Volume up, judgement down.
Can I use your music in my videos?
Can I use your music in my videos?
Have a look at Use my music in your Reels, TikToks & videos, which tells you more. If you've got a question it doesn't answer, email us.
How do I get in touch?
How do I get in touch?
Email hi@ailf.ai or use our contact page. A real human reads every message. Usually with a cup of tea, occasionally with something stronger.